AICG Recruitment Agency (Singapore) is one of the leading recruitment/employment agencies in Singapore. Since its inception in Jan 2005, we have over the years successfully provided a fully integrated staffing and human resource services to clients across different industries on their manpower needs. AICG Recruitment Agency has emerged as one of the winners for the inaugural Best HR Vendor of the year 2006 award voted by senior HR professionals.

Our Services:

Team Leader – Telesales / Call Centre

Job Duties:

• Oversee a team of Telesales Officers

• Provide team with objectives with regular feedbacks

• Conduct regular meetings to ensure team members have complete understanding of process and procedures

• Implement and monitor daily schedules

• Provide marketing support on new product launched and ensure information is disseminate to team members

• Review workflow and procedures

• Ensure the team meets their monthly target

Job Requirements:

• At least 3 years relevant experience in telesales / call centre, with supervisory role

• Good interpersonal and communication skills

• Strong leadership quality

• Singaporean and Singapore PR only

• Proficient in Microsoft Excel

Job Location & Working Hours:

• Raffles Place

• Monday to Friday, 9am – 7pm